Return form

Return information:

Every order that is placed on has a 14-day right of withdrawal, the product at the time of return must be in the same state as it is sent by us, including box or label for resale of the product. If the customer measured and damaged the product and it is sent back to us in the “damaged” state and not resalable, after the return is cancelled. No refund takes place.

Return costs are the responsibility of the buyer, if the buyer has difficulty in shipping the package they can contact us to provide a label and the costs of € 10 will be deducted from the refund, after activated the service the package must be entrusted to an Italian post office or Italian post center, the return service does not include home pickup; if there is only the change of size this service can not be activated. For International shipping, the costs for the label are the same for the shipping charges you paid at the time of purchase.

All orders with payment on delivery, cost of payment on delivery of € 10 paid at the time of delivery will not be refunded since it is a non-refundable ancillary service, only the cost of the product will be refunded.

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